CITY
OF DECATUR UNVEILS NEW CITIZEN REPORTING TOOL
The City of
Decatur has implemented a new online reporting system that will allow citizens
to report non-emergency maintenance issues.
Through this
reporting system, citizens can alert city departments to issues such as:
Potholes
Tall
grass/weeds ordinance violations
Trash concerns
Parks
equipment/conditions
Storm drain
clogs on city streets
Water pressure
When accessing
the system, users should be prepared to enter in their name, email address,
location of the issue and detail of the issue. Your email address is required
so that you can be contacted if additional information is needed. The system
also will allow you to upload a photograph of the issue, making it easier for
city employees to locate and address the issue.
“The reporting system should be a
great tool for everyone in the community,” Mayor Ken Meyer said. “Reporting a non-emergency
problem is now much easier, and the issue will get to the correct department to
allow for a quick turnaround to resolving reported issues.”
This tool
should be used for non-emergencies only, and for valid concerns about city
property or utilities. For an emergency, please dial 911. For a water leak,
call 724-5345.
The
Decatur Citizen Reporting System – represented by the blue and green logo
included in this release – can be accessed through the city’s website at www.decaturin.org, or on the city’s
facebook page. Users may “proceed as a guest” when reaching the reporting
system home page. Users also have the option to sign-in, a feature that will
allow users to keep their address and location information for repeat reporting
to the site.
